How it works

Four steps to takeoff.

You pay nothing until you’ve seen the quotation and decided to go ahead.

The process

From first message to boarding.

  1. Free

    Send your route and pet

    Origin, destination, target date, breed, weight, and whether you're flying too.

    Common question

    What information do you need to assess my pet's trip?

    Please send your origin, destination, target date, pet's species, breed, age, current weight, number of pets, recent photos, vaccination records, and microchip details if available. Also tell us whether the owner will travel and whether pickup, delivery, or a handler is needed.

  2. Free · 1 business day

    Get your written quotation

    Within one business day, with the requirements for your route and what's included.

    Common question

    How much does pet travel cost?

    Pricing depends on the route, airline, travel mode, pet size and weight, crate requirements, permits, veterinary or laboratory services, airport handling, and any pickup or destination services requested. Your written quotation will clearly show what is included and excluded. Airfare and freight rates may change until booking is confirmed.

  3. Deposit starts the work

    Confirm & reserve

    Accept your quotation and pay the deposit to start processing.

    Common question

    What will FurExpress handle, and what will I need to do?

    FurExpress handles or coordinates the services stated in your quotation. Depending on the package, you may still need to visit your veterinarian, provide original records, attend check-in or arrival procedures, book your passenger ticket, or complete specific destination requirements. Responsibilities will be explained before processing begins.

  4. You relax

    We handle it

    Vet coordination, permits, crate, airline booking, airport handoff — updated at each stage.

    Common question

    What documents will my pet need?

    Requirements vary by route. Common documents may include vaccination and rabies records, microchip information, a veterinary health certificate, local shipping or export permits, a Philippine import permit, and destination-specific tests, treatments, notifications, or quarantine reservations. We review your records before providing the checklist.

Tailored support for every journey

What we coordinate along the way

Depending on your chosen service, we coordinate the requirements and travel support your pet needs.

Travel Documentation & Permit Assistance

We assist with the certificates, permits, and government clearances required for your route and selected service.

Airline Coordination

We coordinate with suitable airlines to check pet acceptance, booking availability, and travel requirements based on your pet, route, and transport mode.

Travel Crate Planning & Preparation

For cargo or excess-baggage travel, we assist with proper crate sizing and preparation based on applicable airline and IATA standards.

Country-Specific Travel Planning

We plan around the rules, timelines, and entry or exit requirements of your pet's origin and destination.

Pre-Travel Pet Preparation

We provide guidance on vaccinations, microchipping, veterinary requirements, timelines, and overall travel readiness.

Airport & Travel-Day Support

We provide guidance and coordination for airport procedures relevant to your service, including check-in, departure, cargo handling, or arrival assistance when applicable.

Every relocation is different — some services may not apply depending on your pet’s specific route and requirements.

Good to know

Before you start

Two things every pet parent should know before the first message.

How far in advance should I contact FurExpress?

Contact us as soon as you know your route and target date. Domestic trips generally require less preparation, while international travel may take weeks or months because of vaccinations, microchips, laboratory tests, waiting periods, advance notifications, or quarantine arrangements.

Can FurExpress guarantee airline acceptance or entry approval?

Airline acceptance, government clearance, and flight schedules cannot be guaranteed by any pet transport provider. FurExpress reduces preventable problems through proper planning, documentation, crate preparation, and coordination. A trip is confirmed only after the necessary airline and government approvals.

Ready when you are.

Send your route and your pet’s details, and we’ll come back with the requirements and a written quotation.

Get a free quote